Support Knowledge Base >> Domain Name Registration & Management >> Managing Whois or Contact Details of Domain Names >> How do I hide my Contact Details through Privacy Protection, in the Whois of my Domain Name?

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How can I Enable/Disable Privacy Protection for my domain name?

Privacy Protection is a free service available with your domain name. You may either enable this service at the time of registering/transferring your domain name or enable(/disable) this service anytime during the length of the domain name's registration, as per your requirement.

IMPORTANT
  1. Privacy Protection is not available for the following domain name extensions:
     
    • .US, .IN (including .CO.IN, .NET.IN, .ORG.IN, .GEN.IN, .FIRM.IN, .IND.IN), .EU, .UK, .ASIA - Restrictions imposed by the Registry Operator
       
    • .COOP - Restrictions enforced through ICANN's contract with the Sponsor/Registry Operator
       
  2. If you wish to have your domain name Transferred away from TRU Domains for some reason, you need to first disable the Privacy Protection and then place a transfer request at the Registrar of your choice.
     
  3. Privacy Protection can be enabled/disabled only for those domain names which are not in locked/suspended status.
     

  4. Depending upon whether the Privacy Protection feature is available for a domain name or not, the Order Details view of your domain name may or may not display the Privacy Protection status, under Order Information.

    Privacy Protection status Enabled - indicates that the Privacy Protection feature has been turned on for your domain name and your personal Contact Details are not being displayed in the Whois of your domain name.

    Privacy Protection status Disabled - indicates that the Privacy Protection feature has been turned off for your domain name and your personal Contact Details are being displayed in the Whois of your domain name.


For Customers

Follow the steps below to enable/disable Privacy Protection for a domain name:

  1. Login to your Control Panel and search for the domain name. Click here to find instructions on how to do so >>
     
  2. Click on the Domain name in the search results to get to the Order details view.
     
  3. On this page, you need to click the Privacy Protection button
  • If you wish to enable the Privacy Protection, you need to click on the Enable button.
     
  • If you wish to disable Privacy Protection, you need to click on the Disable button.
     

For Resellers

Follow the steps below to enable/disable Privacy Protection for a domain name:

  1. Login to your Control Panel and search for the domain name. Click here to find instructions on how to do so >>
     
  2. Click on the Domain name in the search results to get to the Order details view.
     
  3. On this page, you need to click the Privacy Protection button
  • If you wish to enable the Privacy Protection, you need to click on the Enable button.
  • If you need to disable Privacy Protection, you need to provide a reason for disabling Privacy Protection and then click on the Disable button.
     
IMPORTANT
  1. In the event that you receive any Abuse complaint (Spam, Whois Inaccuracy, etc.) regarding a Privacy Protected domain name, then you are advised to disable Privacy Protection, with an appropriate reason.

    This reason will be visible to your immediate Customer or Sub-Reseller within the Privacy Protection interface.
     
  2. By disabling Privacy Protection, you will not allow your Sub-Resellers/Customers to enable/disable Privacy Protection on a domain name.
 

Created on:   Dec 28, 2006 3:41 PM  GMT
Last Updated on:   Apr 9, 2008 9:17 AM  GMT
 
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